Yes — you order from wherever you are, enter the recipient's city and address at checkout, and RedHeart handles delivery of this product locally. With 830+ cities covered, long-distance gifting — birthdays you can't attend, occasions across cities — works exactly the same way as local delivery.

For time-sensitive occasions, Fixed Time Delivery ensures this product arrives within a specific hour window. Same-day delivery is reliable for standard days when ordered before the morning cut-off. For major dates like Valentine's Day or popular birthdays, ordering a day ahead gives you the widest slot options.

Yes — midnight delivery is available for this product. The gift arrives at the recipient's door right at 12 AM — the first moment of their birthday, anniversary, or special day. Select the midnight slot at checkout and add a personal message so they know exactly who it's from.

Yes — a handwritten-style message card can be added at checkout. It's a small detail that meaningfully changes how this product lands, especially for long-distance gifting. A note that says something specific to the recipient tells them this was chosen with care, not just clicked and dispatched.

The delivery partner calls ahead before arriving with this product. If the recipient is unavailable, the team attempts a safe handover with a neighbour or building security. For time-critical occasions, using Fixed Time Delivery and giving the recipient a quiet heads-up ensures this product reaches them without a missed delivery.